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Associate Director of Foreclosure Operation

Location:Tampa, FL
Salary Range:$55,000 - $70,000/annually
Employment Type:Full Time
Description:  Serve as the Associate Director for the Foreclosure Operations area, overseeing the Case Management Teams, which handles all aspects of the non-attorney work performed on the assigned portfolio of foreclosure files from the Service of Process stage thru the Post-Sale stage.  This position has several managers of different areas reporting to them, and reports to the Director of Foreclosure Operations.




Specific job duties/functions include but are not limited to the following:

•·        Lead and mentor Managers, as well as performers in case management team; use proper coaching techniques to ensure improved results on the team

•·        Execute proper hiring/firing procedures for the team as necessary

•·        Approve staffing recommendations made by team lead(s) and or Managers

•·        Manage budget

•·        Oversee that performance reviews are completed for team members

•·        Handle discipline matters as necessary

•·        Authorize and communicate any process changes necessary due to change of client, county, judge requirements

•·        Ensure team's work is in compliance with internal and external (client/investor) policies and procedures as well as county/judge requirements.





•·        Excellent organizational, time management and communication skills

•·        Ability to multitask

•·        Strong problem solving ability

•·        Ability to succeed in a dynamic, highly changing environment

•·        Strong leadership skills

•·        Must be a self-starter, independent, goals/results oriented individual

•·        Must be a team player

•·        Knowledge of the foreclosure process and mortgage related industry standards is required

•·        Proficiency with MS Office suite (Excel, Word, Outlook, etc.) is required.



•·        High School Degree or equivalent required; Bachelor's Degree preferred.

•·        Knowledge and understanding of Foreclosure and/or Bankruptcy process required.



•·        Long periods of sitting at a desk and working on two computer monitors.

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